Category: Reality Check

Check-ins and Places

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Launched in March 2009, Foursquare has established itself as a top player in location-based services. It allows users to “check in” to a business when they are at (or technically in the vincinity of) a business. In exchange, users earn fancy badges and mayorships, plus social benefits with their friends and other users located nearby. In the short one and a half years of its life, Foursquare has quickly signed up close to 3 million users. Following this surprising enthusiasm from consumers toward such location-based services, Twitter introduced its own location service earlier this year, where Twitter users can attach a location to their tweets. More recently, Facebook also introduced its own location-based service called “Facebook Places”. Through the Facebook iPhone app or mobile web interface (touch.facebook.com), users can check themselves and their friends into locations, and share that information with other Facebook friends.

Facebook Places

Photo by Flickr user Anthony Quintano | CC 2.0

Mobile Check-Ins and Loyalty

The fast growth of mobile check-in services has sprung other services that target more specifically at customer loyalty. Some of these services are built on existing mobile platforms such as Foursquare, and others use their own proprietary system. Here I would like to briefly mention three such services as examples of what is taking shape in the field of location-sensitive loyalty. Continue reading “Check-ins and Places”

The New Rich in China

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As I stood at a busy intersection on People’s Avenue South in Chengdu, China, I am dazzled by the high-end designer labels I see. Louis Vutton, Dior, MaxMara, and many other luxury brands all opened up shop here. With the fast economic development during the last decade, there has arisen a new class of rich Chinese consumers who spend their money generously on these luxury goods.

 yacht
Photo by Flickr user yachtfan | CC 2.0

Of course, those who can afford to buy luxury brands are still far and few in between. According to the World Bank, 1% of Chinese families now possess 41.4% of China’s wealth. This represents a bigger gap than that of the United States, whose corresponding number is 5% families owning 60% of national wealth. The Gini coefficient, an index used to measure income inequality, has also surpassed the warning level of 40 in China ten years ago to reach 47 today. Continue reading “The New Rich in China”

China – An Update

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I am spending a few weeks in China. This time, I sense a really big change in the Chinese marketplace. Not only has income level risen dramatically since my last visit a few years ago, but the Internet has become an even more pervasive force in Chinese consumers’ daily life. I confess that I have not done extensive research about marketing and consumers in China. But there are a few notable observations that I would like to share with my readers.

Discretionary Spending on the Rise

When I graduated from college in 1996, I was paid slightly over 1000 Yuan (about $140) a month as an assistant editor at a publishing company in Beijing. Today, my college classmates are often paid more than ten times that working in their professional jobs. Without a doubt, the standard of living has increased dramatically in China. As the cost of basic living items (excluding housing) is still pretty low, Chinese consumers in metropolitan areas are enjoying more and more discretionary income. This has boosted spending on discretionary items such as travel and automobiles. A lot more consumers are traveling both within China and aboard. Having a car is also becoming more commonplace.

Housing Gap

With the high population density in China, housing (sold by square meters) is still expensive and is one of the largest expenses in many consumers’ budget. In popular metropolitan areas such as the capital city Beijing, condominiums cost from a few thousand yuan (= a few hundred dollars) per square meter to upwards of $10,000 per square meter, which puts the price tag of a 2000sqft condo at $1.8 million. Continue reading “China – An Update”